Privacy Policy

1. Information We Collect

Personal Information

When you visit our website or place an order, we may collect personal information that you voluntarily provide to us, including but not limited to:

• Name and contact information (email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Account credentials (username, password)
• Order history and preferences
• Communication preferences

Automatically Collected Information

When you access our website, we automatically collect certain information about your device and browsing activity:

• IP address and location data
• Browser type and version
• Device information and operating system
• Pages visited and time spent on pages
• Referring website addresses
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect for various purposes, including:

• Order Processing: To process and fulfill your orders, including payment processing and delivery
• Customer Service: To respond to your inquiries, provide support, and resolve issues
• Account Management: To create and manage your account, and provide personalized experiences
• Marketing Communications: To send you promotional materials, newsletters, and special offers (with your consent)
• Website Improvement: To analyze usage patterns and improve our website functionality and user experience
• Security: To protect against fraud, unauthorized access, and other security threats
• Legal Compliance: To comply with legal obligations and enforce our terms of service

3. Information Sharing and Disclosure

We may share your information with third parties in the following circumstances:

• Service Providers: We work with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders
• Payment Processors: Your payment information is shared with secure payment processors to complete transactions
• Shipping Partners: Delivery information is shared with shipping companies to fulfill your orders
• Legal Requirements: We may disclose information when required by law, court order, or government request
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure servers and databases with restricted access
• Regular security audits and vulnerability assessments
• Employee training on data protection practices
• Secure payment processing through PCI-DSS compliant providers

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can control cookie settings through your browser preferences.

6. Your Rights and Choices

You have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you
• Correction: You can request correction of inaccurate or incomplete information
• Deletion: You can request deletion of your personal information, subject to legal obligations
• Opt-Out: You can opt out of marketing communications at any time
• Data Portability: You can request a copy of your data in a portable format
• Withdraw Consent: You can withdraw consent for data processing where applicable

To exercise these rights, please contact us at privacy@bannervibe.com

7. Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country, where data protection laws may differ. By using our website, you consent to the transfer of your information to these locations.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our website after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: